Widespread app outage on Atlassian Confluence

Incident Report for eSign by Digital Rose

Resolved

Atlassian has resolved the Confluence incident that was preventing marketplace apps including eSign from working.

Posted Aug 21, 2026 - 03:39 MDT

Monitoring

The Atlassian fix was confirmed to resolve the problem in our test environments. Continuing to monitor.

Posted Aug 21, 2026 - 03:20 MDT

Identified

Atlassian has released a fix for the issue and it is rolling out.

Posted Aug 21, 2026 - 03:00 MDT

Update

Atlassian has published an Incident here: https://confluence.status.atlassian.com/incidents/k6nf4t8dgd1x

Posted Aug 21, 2026 - 01:20 MDT

Update

Atlassian has confirmed there is an active incident affecting apps and Engineering is working on a Fix.

Posted Aug 21, 2026 - 00:40 MDT

Investigating

We have customer and internal reports that multiple Confluence apps across many sites are currently unavailable. Macros are not rendering and pages are not accessible. Currently it appears to be affecting all customers with apps that use the Atlassian Connect platform.

Issue has been escalated to Atlassian Support.

Posted Aug 21, 2026 - 00:08 MDT

This incident affected: eSign for Confluence and eSign Document Management & Training.